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We phoned Vlad on July 19 2013 following our basement flooding from the recent storm. Vlad arrived at the time he promised [45 minutes after our call!] Everything was explained to us as to what was needed to do the job, the price was quoted and the contract signed. We had every confidence that this project would be completed efficiently and professionally and it was. Our trust was not misplaced as Vlad arrived with his incredible team, Alex and Vasily, who got to work right away on preparing the area for the installation of the valve. We were treated at all times with the greatest courtesy and the job done was of excellent.quality. Vlad also told us about the grant available from the City of Toronto for dealing with such needs as we had. Furthermore he completed the application forms for us. The service we received from Mister Plumber was superior in every way. Vlad and his dedicated team came to us even after ‘work hours’ to ensure that our job was completed within the time frame promised.It was completed on July 25 much to our relief.

Thank you Vlad for the wonderful job…you should really change your company name to include the word WONDERFUL in it!

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